FREE SHIPPING ON ALL ORDERS OVER $100
All ORDERS TYPICALLY SHIP WITHIN 1-2 WEEKS
Shipping & Returns
U.S. Shipping Options
Economy Shipping (USPS)
- Delivers to P.O. Boxes, Alaska, Hawaii, U.S. Territories, APO, FPO, and DPO (CN22 customs form may be required).
- Delivery Time: 7–10 business days.
- No insurance or missing package claims. Address changes cannot be made once shipped.
- Carrier: USPS.
Standard Shipping (UPS SurePost)
- Does not deliver to P.O. Boxes, military bases, Alaska, Hawaii, Puerto Rico, or U.S. Territories.
- Delivery Time: 5–8 business days.
- No insurance or missing package claims. Address changes cannot be made once shipped.
- Carrier: UPS/USPS.
Standard Shipping (UPS Ground)
- Delivers to all 50 states and Puerto Rico.
- Delivery Time: 2–6 business days.
UPS 3 Day Select
- Delivers to all 50 states and Puerto Rico (limitations in Alaska and Hawaii).
- Monday–Friday delivery only.
International Shipping Options
The buyer assumes responsibility for lost or damaged packages shipped via FedEx or UPS international services.
FedEx Connect Plus
- Delivery Time: 4–6 business days.
General Shipping Information
Backorders & Pre-Orders
Payment is collected at the time of order.
Shipping Times
All items ship the next business day (Monday–Friday).
Returns Information
Order Changes & Cancellations
Orders cannot be modified once submitted.
Defective or Damaged Products
If you receive a defective or damaged item, email customer service with photos of the issue.
Made-to-Order & Customized Products
Returns not accepted unless manufacturer defect.
General Returns
- Unworn, unwashed merchandise may be returned within 30 days for a refund.
- Processed in 2–3 weeks, refunded to original form of payment.
- Must include tags, accessories, and packing slip/order summary.
Return Shipping
Defective/damaged: prepaid label provided. All other returns: customer responsible.
Return Address
West Capital Lending
Attn: Returns
4100 Bonita Pl. Ste B
Fullerton, CA 92835
Exchanges
No exchanges. Returned items are refunded. Place a new order anytime.
Return to Sender
Packages returned to sender will not be reshipped. Refunds issued once received.
For further questions, please visit our Customer Support page.